Topic: Failed to load file [Resolved]
It seems like none of my .heic pictures are loading. I changed them to a jpg and still no luck. saying failed to load file. please help, just wasted 80 bucks on this program.
- Michael
- Moderator
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Re: Failed to load file [Resolved]
Hi!
The images should work fine in the JPG format. Please contact the technical support with a detailed explanation of the problem: https://smartshow-software.com/support.php
They'll help you add your photos to the slideshow.