Topic: Template Installation Problem [Resolved]

Hello,

I'm new to this forum. Well, I've never belonged to any forum, so please forgive my error if I've posted this in the wrong area. My problem is that I've purchased 2 template packages and am not able to download them. I was sent the links (i purchased them separately) but when I "click" nothing happens. Has this happened to anyone else? thank you smile

Re: Template Installation Problem [Resolved]

Hi Kelley,

If the download doesn't start when you click on the link, try to copy and paste the link into the address bar of your browser and click the Enter key on your keyboard. It usually helps.

Re: Template Installation Problem [Resolved]

Don't Worry, We help the most of templates are best of amount and Some Templates are download in free version so, Can u download in payment of any kinds of templates to using in Your Business.

Re: Template Installation Problem [Resolved]

Hi!

All the additional templates were created especially for SmartSHOW 3D and they can't be used in other programs.

5 (edited by chrisalif 2023-01-28 08:33:56)

Re: Template Installation Problem [Resolved]

Hello
I just bought a Template (My Baby Boy). I did the installation as you explain in the instructions, but the template is not included inside the program in Templates location. I did it many times. I have the deluxe edition. Please send me instructions how to manually install the template. I have the Deluxe edition, and windows 11  64 bit .Thank you

Re: Template Installation Problem [Resolved]

Hi!

If you've installed the templates correctly, they should be available under Titles > Collages. - https://prnt.sc/LeEVB2Azu4VF
If you can't find the installed templates in this tab, I recommend contacting the tech support here: https://smartshow-software.com/support.php
They'll help you install the templates.