• Registered: 2018-11-13
  • Posts: 33

Topic: Problem with exporting the project

Hello, I created a project with 107 slides, added gif animations, added music - all looks very impressive. But - coming to export it - it stops. Trying many trimes but it stops sometimes at 26%, 34%, 96%.  I wanted to use mp4 1920X1080.  I read your suggestions at your thread - how to solve this, checked my video/graphic card - all are ok. I don't want to use the medium quality.  How can I solve this problem?
I see that many other poeple are asking the same question. Maybe there is some bug in the software?

  • Registered: 2014-01-29
  • Posts: 306

Re: Problem with exporting the project

Hello! I recommend contacting the tech support here: https://smartshow-software.com/support.php . They will be able to work with your project.

  • Registered: 2018-11-13
  • Posts: 33

Re: Problem with exporting the project

Thanks. I will