Topic: Unable to open file - says corrupt or wrong file format
I have spent many hours working on an important slideshow. This is a very important slideshow that we were planning to show at an event in a day or two.
Now I am unable to open the slideshow file. I get an error that says that its either corrupted or incorrect file format.
I already created a help ticket and provided a link to the file, but no response. I cannot find a phone number to call or any other method like email to contact anyone to get this resolved.
How do I fix this? Can someone please provide a solution?