• Registered: 2018-12-17
  • Posts: 1

Topic: Cant activate [Resolved]

I purchased SS3D in 2018 Deluxe Edition.  I have replaced my laptop but didn't keep my original download 'full edition'  I did download from link in my email, but now have version 14.  When I try to activate using my Key, a pop-up wants me to purchase new upgrades.  I can't access full version only trial with 15 slide limitation.  Can I get a link to my original version that allows me full access to features.  thank you, dave

  • Registered: 2014-01-29
  • Posts: 311

Re: Cant activate [Resolved]

Hi!

I suggest contacting our Support Team here: https://smartshow-software.com/support.php
They will help you restore access.