• Registered: 2020-04-03
  • Posts: 1

Topic: Installation Trouble [Resolved]

I am having trouble installing the program. It is asking for a download password. I looked at my purchase email and it doesn't have it. Only the product key. I've already sent two request to support. I ordered the full version. I hope this situation gets resolved soon.

  • Registered: 2014-01-29
  • Posts: 311

Re: Installation Trouble [Resolved]

Hello!

Can you tell me the ticket number or the e-mail you used to create these tickets at our Support Center? I'll check what's wrong.