1 Topic by Azo (edited by Azo 2018-05-01 08:25:22)

  • Azo
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  • Registered: 2018-04-30
  • Posts: 4

Topic: Blur in top during transitions 1080p [Resolved]

Hi,

When i play my slideshow inside SmartShow (10 3d)  it's working fine, but when i export it into MP4 HD, I have blur in the top of the image during transitions.

Note : The issue is only with 1080p, not with 720p

Regards

  • Registered: 2014-01-29
  • Posts: 311

Re: Blur in top during transitions 1080p [Resolved]

Hello!

What's your display resolution? For example, 1024x768, 1200 x 600, 1680 x 1050, etc.
If it is rather low (like 1200 x 600), try setting a higher resolution and converting the video again.

  • Azo
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Re: Blur in top during transitions 1080p [Resolved]

My display resolution is 1900*1200

  • Registered: 2014-01-29
  • Posts: 311

Re: Blur in top during transitions 1080p [Resolved]

Then I suggest contacting our tech support here: http://smartshow-software.com/support.php
They will find out what's causing the issue and provide you with a solution.
Don't forget to mention that we've already checked your resolution (1900*1200). That will save time.

  • Azo
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  • Registered: 2018-04-30
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Re: Blur in top during transitions 1080p [Resolved]

you can close it, it was corrected with my card driver update