Topic: add video [Resolved]

every time i add video clip that I have shot to my movie the program shuts down Has any one had this problem also have asked questions from support and have never gotten an answer    DISAPPOINTED

Re: add video [Resolved]

Hello,

The first step is to check the video card driver and update it if needed. Then you can try converting the video clip into the AVI format and adding it into your project again.

If these solutions don't work, please contact our tech support. They do their best to respond asap, and you'll certainly get a reply within one business day, except for weekends and holidays.