• Registered: 2017-05-15
  • Posts: 1

Topic: DVD plays on computer but not tv [Resolved]

I sent in a message to tech support, but am hoping someone else might be able to offer suggestions while I wait. I have the Deluxe version of the program. I burned my slideshow to a DVD in the format specified for USA/Canada. The DVD plays perfectly on my computer, but it will not come up on the DVD player - it gives an error.

  • Registered: 2014-01-29
  • Posts: 311

Re: DVD plays on computer but not tv [Resolved]

heatherpnelson wrote:

I sent in a message to tech support, but am hoping someone else might be able to offer suggestions while I wait. I have the Deluxe version of the program. I burned my slideshow to a DVD in the format specified for USA/Canada. The DVD plays perfectly on my computer, but it will not come up on the DVD player - it gives an error.

Hello!

I'm sure that our tech support will help you resolve the issue.
Meanwhile, you can check the disc type you're using (DVD+R, DVD-R, DVD-RW etc.) and see whether it's compatible with your DVD-player. You can find this info in the player manual.