Topic: Not being able to run the software [Resolved]
I bought the software (still have the email and the key) and have used in past but not in recent times .... today I decided to create my family Christmas slideshow and I am getting an error when I try to run the software!
Below is what is happening. When I double click on the prgoram, I am getting the Online activation window (I am pretty sure I have activated it in past) but yet ... I entered the associated email and the key (copy and paste - double checked several times) ... and then click the 'Check' button ... then I get a window 'Free upgrades period has expired' ... and that is it ... options are only to upgrade or cancel!
[EDIT] - seems to be a known issue ... also raised a support ticket.