• Registered: 2020-12-09
  • Posts: 4

Topic: Slideshow loading without photos [Resolved]

I am having a problem with a slideshow created using the 5 minute slideshow option. Most of the slides load and play without any problems, but there are a few which either load with backgrounds but no photos or both - just white spaces where photos should be
Any advice please?

  • Registered: 2014-01-29
  • Posts: 311

Re: Slideshow loading without photos [Resolved]

Hi!

It seems like a temporary memory problem. Try adding other photos, restart the software (close any other apps beforehand, especially any anti-virus software or internet browsers).
If that doesn't help, I suggest contacting our Support Team here: https://smartshow-software.com/support.php