Slideshow Forum : How to Make a Slideshow : Tutorials, Tips, Samples — slideshow in 5 minutes

Re: slideshow in 5 minutes

2025-10-01T12:49:43Z

Hello! Could you tell me your ticket number? I'll ask a support specialist to look into your issue.

Re: slideshow in 5 minutes

2025-09-19T12:37:40Z

I cannot get Smartshow3D to run after the first install/reinstall. It constantly freezes. It`s unusable. i contacted support. Sent logs. Twice. They told me to reinstall, and make sure there are no folders or files left over(ProgramFiles(x86)). Reinstallation fixes the problem. But after a restart or shutdown, we are back to square one, freezing again. I have other slide shows from different companies. They never ever do this. I want this annoyance resolved.

Re: slideshow in 5 minutes

2025-04-16T09:23:52Z

Hi there! Have you tried to send a message to the support team? You can raise a ticket here: https://smartshow-software.com/support.php

Re: slideshow in 5 minutes

2025-04-13T09:50:37Z

on the web you instructing to "Run the automatic slideshow creator on your computer, click the "Slideshow in 5 Minutes" button and choose the template". Can you, please, explain what is the "automatic slideshow creator" that we have to run prior to clicking the Slideshow in 5 minutes?

Re: slideshow in 5 minutes

2025-04-13T08:20:09Z

This is a major problem, unable to use the tamplates in 5 minutes. You must solve the problem. The re-instoling does not solve any problem. I tried and tried - no success

Re: slideshow in 5 minutes

2025-02-21T11:31:10Z

Sorry for the delay, this is the Ticket #160304. I'm already talking to support, as you can see by this ticket. However, it seems that the solution is complex.

Re: slideshow in 5 minutes

2025-02-17T09:46:45Z

Hi! Could you tell me your ticket number? I'll get someone from support to look into it for you.

Re: slideshow in 5 minutes

2025-02-15T11:44:42Z

I have already tried everything I could to no avail.
I raised a ticket also sending documentation relating to some abends found in the depths of windows. Currently no response

Re: slideshow in 5 minutes

2025-02-14T18:19:43Z

Hi there! Have you tried reinstalling the program? That usually fixes most of the crashing issues. But if that doesn't work, just send a message to the support team, and they'll check it out for you. You can raise a ticket here: https://smartshow-software.com/support.php

Re: slideshow in 5 minutes

2025-02-14T11:24:41Z

I have exactly the same problem.

slideshow in 5 minutes

2025-02-13T15:21:34Z

After I bought and installed the new 25th edition - the slideshow in 5 minutes crashed all the time.
How can this be resolved?