Slideshow Forum : How to Make a Slideshow : Tutorials, Tips, Samples — How to mute music for some slides [resolved]

Re: How to mute music for some slides [resolved]

null@example.com (Michael) — Wed, 17 Jan 2018 07:34:35 +0000

In this case, I suggest contacting our tech support here: http://smartshow-software.com/support.php
They will find out what causes the issue and pass your project to the engineers if needed.

Re: How to mute music for some slides [resolved]

null@example.com (duganc00) — Tue, 16 Jan 2018 21:40:44 +0000

Yes, I tried AVI and that didn't work. I don't think it is my mp3s.

Re: How to mute music for some slides [resolved]

null@example.com (Michael) — Tue, 16 Jan 2018 07:34:53 +0000

Hello!

Have you tried using other music files and converting to a different video format (for example, AVI)?

How to mute music for some slides [resolved]

null@example.com (duganc00) — Tue, 16 Jan 2018 04:28:29 +0000

I have a slide show project that has pictures and videos in it. I added music (mp3) files that are owned by me to the project. For the slides that were videos, I made the sound - music volume zero or turned off. When I play the project, the music is muted for those video's, but when I create an mp4 of the project, the music doesn't mute for the video slides.

Is this a bug?, seems like it is. Need help please.

Thanks, Carole