Slideshow Forum : How to Make a Slideshow : Tutorials, Tips, Samples — Failed to load Voice File [Resolved]

Re: Failed to load Voice File [Resolved]

null@example.com (ptwillman) — Thu, 27 Jan 2022 18:37:22 +0000

I did open a ticket but figured out the solution on my own. Settings on the iphone voice memo need to have Audio Quality set to compressed instead of "Lossless". Compressed is also a much smaller file. I was able to add it in with no problem. Thanks.

Re: Failed to load Voice File [Resolved]

null@example.com (Michael) — Fri, 21 Jan 2022 13:46:44 +0000

Hi!

It looks like this file has some codec that is not supported by SmartSHOW 3D. Please upload it to some file-sharing service (such as Google Drive) and send a link to our technical support. They'll check the file to find out what causes the problem.
You can submit a support ticket here: https://smartshow-software.com/support.php

Failed to load Voice File [Resolved]

null@example.com (ptwillman) — Wed, 19 Jan 2022 15:34:01 +0000

I have been adding m4a audio files to my slideshow with no issues until one today triggers a "Failed to add music files" message. What could be wrong? The audio was sent to me by text which I saved to a drive to import. Thanks.