http://slideshow-forum.com/viewtopic.php?id=295 Mon, 06 Mar 2017 07:25:34 +0000 PunBB http://slideshow-forum.com/viewtopic.php?pid=1106#p1106 Thank you for your order.
Regarding your problem - this happens when you don't have the latest video card driver compatible with your Windows version. You need to look up your video card make and model, then go to the manufacturer's website and download the latest driver. If it's a laptop, you need to download the driver from the laptop vendor's site.
If you need further help, please contact our support team here: http://smartshow-software.com/support.php - they'll ask you for the details of your computer system and help you find the right driver.

]]> Mon, 06 Mar 2017 07:25:34 +0000 http://slideshow-forum.com/viewtopic.php?pid=1106#p1106 http://slideshow-forum.com/viewtopic.php?pid=1105#p1105 We purchased your software and installed it on a Dell laptop running windows 10.  We start the software and the screen is blank.  Go to the File tab and try and click "new Project" nothing happens.  Click on 5 minute project and we get the ability to build a project that way but the templates we purchased in addition to the software are not there even after installing.  Getting very agitated!!  Please help!!!

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